Turning a rich web collaboration experience into more revenue for you and your company.
Live Virtual Event
Wednesday, May 15th
1:00 PM ET // 10:00 AM PT
Attend & Receive a $10 Amazon.com Gift Card!
Research shows that you have five seconds to engage a customer before they leave your website, and nearly 40% of web users won’t return.
According to IDC, social tools used internally with employees can increase productivity by as much as 11-30%.
Next generation customer and intranet experiences simplify integrating the power of social and mobile technologies with engaging, rich content and robust analytics to help anticipate customer and employee needs and achieve their goals.
Join us in this Live Interactive Event as we discuss how to:
- Use social capabilities to improve customer services, engage and deepen relationships, and build brand loyalty.
- Create engaging employee experiences with applications, content and key social services combined contextually for each employee across any channel.
- Reach mobile customers and employees easily and simply with targeted content and streamlined user experiences.
In this virtual event, you’ll engage in real-time polling, chat-with-presenter features and more. It’s like attending a real event, only better – you don’t have to leave the comfort of your own office!
Principal & Co-Founder
The Community Roundtable
Rachel is the Principal & Co-Founder of The Community Roundtable, a peer network for community managers and social media practitioners. She has over fifteen years of experience working with emerging technologies, including: enterprise social networking, ecommerce, and enterprise software applications. She has been both a product manager and a management analyst, and brings multiple perspectives on technology development and its use to her research. She has presented and written about trends in product development management, both at industry conferences and as a visiting speaker at the Wharton and Kellogg schools of business.