RockTeam may collect personal information and data including, but not limited to, application and Website usage data, file transfer and viewing data, email and personal contact information, and other identifiable information provided to us by our Users. RockTeam may use technological means for tagging and tracking data including, but not limited to, harmless cookies, clear .GIFs, and other technologies to track and correlate data.
Specifically, but not limited to, the following information is collected:
RockTeam may collect information from other sources to help us correct or supplement our records, improve the quality or personalization of our service to you, and prevent or detect fraud. We work closely with third parties (for example, business partners, service providers, sub-contractors, advertising networks, analytics providers, search information providers, fraud protection services) and may receive information about you from them. Further, and in order to provide the services and improve RockTeam’s websites, we may engage the services of third-party vendors. In the process of supplying services to RockTeam, these third-party vendors may need to collect Personal Information about you.
Disclosure of Information
Decline to Accept
You may decline to submit or allow the submission of personally identifiable information through the Website, in which case RockTeam may not be able to provide certain Services.
In an effort to provide maximum protection of User’s privacy, RockTeam routinely utilizes commercially reasonable physical, technical, and managerial safeguards to preserve the integrity and security of your personal information. However, RockTeam cannot ensure or warrant the security of any information you transmit to RockTeam or place upon the Website and you do so at your own risk. Once RockTeam receive said transmission of personal information, RockTeam engages commercially reasonable efforts to ensure the security of its systems and the personal information you provided. This is not a guarantee that such information may not be accessed, altered, disclosed, or destroyed by breach of any of our physical, technical, or managerial safeguards.
The security of your personal information is important to us. When you enter sensitive information (such as social security number or TaxID) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
California Privacy Rights
California Civil Code Section 1798.83 permits individual California residents to request certain information regarding RockTeam’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to sales [at] rockteam.com. Please include your name, mailing address, and email address if you want to receive a response by email. Otherwise, we will respond by postal mail within the time required by applicable law.
If you are a California resident under age 18 and are a registered user of any of the services, then you may request that we remove any content that you created and publicly posted on our website (“User Content”). To request removal of your User Content, please send an email with a detailed description of the specific Data User Content to sales [at] rockteam.com. RockTeam reserves the right to request that you provide information that will enable us to confirm that the User Content that you want removed was created and posted by you.
RockTeam will make a good faith effort to delete or remove your User Content from public view as soon as reasonably practicable. Please note, however, that your request that we delete your User Content does not ensure complete or comprehensive removal of your User Content. Your User Content may remain on backup media, cached or otherwise retained by RockTeam for administrative or legal purposes or your User Content may remain publicly available if you or someone else has forwarded or re-posted your User Content on another website or service prior to its deletion. RockTeam may also be required by law to not remove (or allow removal) of your User Content.
California Consumer Privacy Act (“CCPA”)
The CCPA provides the right to opt out from the sale of Personal Data to third parties. In addition, the CCPA provides you the right to access and delete Personal Data for California residents.
RockTeam must disclose whether the following categories of Personal Data are disclosed for a “business purpose” or “valuable consideration” as those terms are defined under California law. Note that while a category below may be marked, that does not necessarily mean that we have Personal Data in that category about you. In the preceding twelve months, we have disclosed the following categories of Personal Data in the manner described.
|Category||Information is Disclosed for a Business Purpose||Information is Disclosed for Valuable Consideration|
Updating or Correcting Personally Identifiable Information
If you no longer desire to use RockTeam’s Services or need to update your contact information, you may correct or update it by emailing our privacy team at sales [at] rockteam.com or by contacting us by telephone or postal mail at the contact information listed below.
Your rights to access, to limit use, and to limit disclosure: European Union and Swiss individuals have the right to access personal data about them, and to limit use and disclosure of their personal data. If you wish to request access, to limit use, or to limit disclosure, please email RockTeam privacy team at sales [at] rockteam.com or send a written request to the contact information provided below.
RockTeam complies with the Children’s Online Privacy Protection Act of 1998 (COPPA) and does recognize the responsibility to protect the privacy of young children at all times and to the best of everyone’s ability. For that reason, RockTeam does not knowingly collect or maintain any information via the Website from persons under the age of thirteen (13), and no part of our Website is directed to persons under the age of thirteen (13). If an underage person provides such information and RockTeam has unknowingly collected said information, then RockTeam will take the appropriate steps to delete this information immediately.
Transfer of Rights
Should RockTeam be acquired, merged, or endeavor to become closed for business, RockTeam reserves the right, in any of these circumstances, to transfer or assign the information collected, during the due course of business, from Users of the Website. This information may be held as part of any such acquisition, merger, sale, or other change of control or business entity status.
You may contact RockTeam Customer Service at:
Attention: Customer Service
PO Box: 57
Exton, PA 19341
Email: sales [at] rockteam.com
Direct Dial (International): (1)800-338-7734
Changes and Updates
This Agreement and all RockTeam policies are written and executed in English, which is considered the prevailing language for purposes of interpretation or laws of contract. If this Agreement is translated into any other language, the English version shall be considered the primary binding legal document.
Right to Access / Data Portability
According to Article 20 of the General Data Protection Regulation (GDPR), data subjects of the European Union have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided. According to the CCPA, consumers have the right to request that a business that collects personal information about them disclose the following: (1) The categories of personal information it has collected about that consumer; (2) The categories of sources from which the personal information is collected; (3) The business or commercial purpose for collecting, disclosing or selling personal information; (4) The categories of third parties with whom the business shares personal information; (5) The specific pieces of personal information it has collected about that consumer. To request your personal data file and/or opt-out of the sale of your personal data, assuming any personal data has been collected and/or is being stored by RockTeam, please email sales [at] rockteam.com